2013–14 Performance Report and 2015–16 Report on Plans and Priorities of the Office of the Auditor General of Canada
Opening Statement to the Standing Committee on Public Accounts
2013–14 Performance Report and 2015–16 Report on Plans and Priorities of the Office of the Auditor General of Canada
4 May 2015
Michael Ferguson, CPA, CA
FCA (New Brunswick)
Auditor General of Canada
Mr. Chair, we are pleased to be here and would like to thank you for this opportunity to discuss our 2013–14 Performance Report and our 2015–16 Report on Plans and Priorities. With me today is Sylvain Ricard, Assistant Auditor General of Corporate Services and Chief Financial Officer, Lucie Cardinal our Comptroller, and Kimberly Leblanc, Director of Human Resources Services.
Our financial audits, performance audits, special examinations of Crown corporations, and the work of the Commissioner of the Environment and Sustainable Development serve Parliament by supporting its oversight of government spending and performance. In the 2013–14 fiscal year, the period covered by our most recent performance report, we completed 100 financial audits, 2 special examinations, and 29 performance audits, and we began work on the audit of senators’ expenses.
All of our audits are conducted in accordance with Canadian Auditing Standards and Canadian Standards on Quality Control. We subject our audits and System of Quality Control to internal practice reviews and monitoring, and to periodic external reviews, to provide assurance that you can rely on the quality of our work.
2013–14 Performance Report
In the 2013–14 fiscal year, we used $84.3 million of the $88.3 million of parliamentary appropriations available to us. We had a budget of 576 full-time equivalent employees and employed the equivalent of 573 full-time employees.
With these resources, we completed all planned audit work except for one performance audit, on workforce adjustment measures, which was cancelled. In addition, we completed a previously unplanned performance audit, a follow-up on child and family services in Nunavut.
Our 2013–14 Performance Report contains a number of indicators of the impact of our work and measures of our operational performance. The tables containing our targets and actual performance results are attached to this statement as Appendix A.
We followed up on 10 performance audit recommendations and found that entities had made satisfactory progress in implementing 5 of them, or 50 percent, which is below our target of 75 percent.
In our 2013–14 Performance Report, we noted that 21 percent of our performance audits were reviewed by parliamentary committees, compared with 30 percent in the 2012–13 fiscal year and 48 percent in the 2011–12 fiscal year. Recently, a hearing about one additional audit has taken place, bringing the result to 24 percent.
Although our measures of organizational performance remained generally positive, we did not meet our on-budget targets for performance audits and special examinations. Our result for performance audits was significantly affected by three audits with relatively small budgets. The one special examination that was over budget had a more decentralized operational management than anticipated, leading to increased audit effort.
Our practice reviews serve as a key quality control in our audit methodology. In all cases, these reviews found the audit reports we issued to be appropriate and supported by proper evidence. However, our reviews also identified a need to improve the documentation of the nature and extent of oversight by senior auditors in some of our files.
2015–16 Report on Plans and Priorities
Looking forward, we are always seeking opportunities to improve our products and operations. In the 2015–16 fiscal year, we will continue activities to maximize the value of our audits and will seek further efficiencies in our audit processes. We will focus most of our improvement efforts on the following three priorities.
First, we will implement new senior management roles and responsibilities for our audits. This implementation will lead to more streamlined decision making and ensure that decision making can occur at the most appropriate level in the organization. We will also be completing a review of the Office’s governance framework to allow us to implement one better suited to support the new roles and responsibilities, and our operational needs.
Second, in support of the new roles and responsibilities, we will be updating our professional development and official languages plans. Updating our professional development plan will ensure that we provide our staff with the training and development opportunities they need to meet their new responsibilities. Updating our official languages plan will ensure that we support our staff in their efforts to maintain or meet the language requirements of their positions.
Third, to ensure that decision making is occurring at the most appropriate level in the organization, we must empower our employees to make decisions about their work. We have surveyed our employees to assess their level of empowerment, and we will be developing actions to respond to their feedback.
Having completed the review of our strategic plan and objectives, we are well into our review of the related performance indicators that we will use to manage the Office and to report to you on our performance. Many of the indicators remain unchanged, although we have added some important new ones in the areas of our independence, financial management, audit selection, internal service standards, and development and management of our people. Tables containing our renewed performance measures have been attached to this statement as Appendix B.
For the 2015-16 fiscal year we are requesting parliamentary appropriations of $78.3 million in our main estimates. Our planned number of full-time equivalent employees is 557. With these resources, we expect to complete more than 95 financial audits, 21 performance audits, and 5 special examinations, and to report on our audit of senators’ expenses.
In conclusion, Mr. Chair, my staff and I look forward to providing you with valuable assurance, information, and advice in the coming year. We thank you for your ongoing support of our work.
Thank you Mr. Chair. We would be pleased to answer your questions.
Appendix A—Targets and Actual Performance Results (2013–14 Performance Report)
Indicator Table 1—Summary of our indicators of impact
Objectives and indicators | 2012–13 Actual | 2013–14 Actual | 2013–14 Target |
---|---|---|---|
Our work adds value for the key users of our reports. | |||
Percentage of audit committee chairs who find our financial audits add value | 91% | 89% | 90% |
Percentage of parliamentary committee members who find our performance audits add value | 96% | N/A1 | 90% |
Percentage of board chairs who find our special examinations add value | N/A2 | N/A2 | 90% |
Our work adds value for the organizations we audit. | |||
Percentage of Crown corporation and large-department senior managers who find our financial audits add value | 88% | 92% | 80% |
Percentage of departmental senior managers who find our performance audits add value | 75% | 79% | 70% |
Percentage of Crown corporation chief executive officers who find our special examinations add value | N/A2 | N/A2 | 80% |
Key users of our reports are engaged in the audit process. | |||
Number of parliamentary hearings and briefings we participate in | 27 | 23 | Maintain or Increase3 |
Percentage of hearings and briefings relative to sitting days | 21% | 21% | Maintain or Increase3 |
Percentage of performance audits reviewed by parliamentary committees | 30% | 21% | Maintain or Increase3 |
Key users of our reports and the organizations we audit respond to our findings. | |||
Percentage of qualifications and “other matters” that are addressed from one financial audit to the next | 61% (11 of 18) |
40%4 (2 of 5) |
100% |
Percentage of performance audit recommendations examined in our follow-up audits for which progress is assessed as satisfactory | 72% (18 of 25) |
50% (5 of 10) |
75% |
Percentage of significant deficiencies that are addressed from one special examination to the next | 100% (2 of 2) |
100% (1 of 1) |
100% |
1 There was no survey of parliamentarians in the 2013–14 fiscal year.
2 Because of the small number of respondents, percentage results are not presented. The feedback we have received has been positive and consistent with our targets.
3 There is no numeric target for these indicators. Instead, the target is to maintain the percentage of parliamentary hearings and briefings we participate in, relative to the number of sitting days, and to maintain the percentage of audits reviewed by parliamentary committees.
4 In completing our financial audits in the 2013–14 fiscal year, we found that 2 of 5 qualifications and “other matters” contained in our 2012–13 financial audit opinions had been addressed by the organizations we audited.
Indicator Table 2—Summary of our organizational performance
Objectives and indicators | 2012–13 Actual | 2013–14 Actual | 2013–14 Target |
---|---|---|---|
Our work is completed on time | |||
Percentage of financial audits completed on time:1 | |||
|
96% | 96% | 100% |
|
91% | 100% | 100% |
|
93% | 100% | 80% |
|
83% | 76% | 60% |
Percentage of performance audit reports completed by the planned tabling date as published in the Report on Plans and Priorities | 100% | 86% | 90% |
Percentage of special examination reports delivered on or before the statutory deadline | 100% (3 of 3) |
100% (2 of 2) |
100% |
Our work is completed on budget | |||
Percentage of audits completed on budget:3 | |||
|
84% | 78% | 80% |
|
91% | 87% | 80% |
|
100% | 80% | 80% |
|
81% | 83% | 80% |
|
69% | 73% | 80% |
|
100% (3 of 3) |
50% (1 of 2) |
80% |
Our audit reports are reliable | |||
Percentage of internal practice reviews that find the opinions and conclusions expressed in our audit reports to be appropriate and supported by the evidence | 100% (14 of 14) | 100% (15 of 15) |
100% |
External peer reviews find our quality management frameworks are suitably designed and operating effectively | N/A4 | N/A4 | Yes |
We provide a respectful workplace | |||
Percentage of employees who believe the Office is an above-average place to work | 83% | N/A5 | 80% |
Percentage of management who meet our language requirements: | |||
|
84% | 82% | 100% |
|
79% | 78% | 75% |
Percentage representation relative to workforce availability for | |||
|
120%6 | 122% | 100% |
|
97%6 | 94% | 100% |
|
125%6 | 117% | 100% |
|
82%6 | 91% | 100% |
Percentage retention of audit professionals | 93%7 | 93% | 90% |
We meet our sustainable development commitments | |||
Development of a strategic audit plan for sustainable development work for the Office as a whole that identifies audit and non-audit products for addressing sustainable development risks and improving how the federal government manages sustainable development issues by September 2014 | N/A8 | N/A8 | Due by September 2014 |
Percentage of performance audit teams using the 4th E Practice Guide’s screening tool and consulting with internal environmental specialists to determine if there are any important environmental issues related to their audit topics | 100% | 100% | 100% |
Percentage of special examination audit teams receiving enhanced support and advice in cases where important environmental risks are identified for Crown corporations | 100% | 100% | 100% |
1 “On time” for financial audits means the statutory deadline where one exists (usually 90 days after the year-end), or 150 days after the year-end where no statutory deadline exists.
2 The National Battlefields Commission is excluded from this calculation, as its statutory deadline is only 60 days after the year-end.
3 “On budget” means that the actual hours to complete an audit did not exceed the budgeted hours by more than 15 percent.
4 There was no external peer review in the 2012–13 or 2013–14 fiscal year.
5 There was no employee survey conducted in the 2013–14 fiscal year. An employee survey is planned for fall 2014.
6 We have restated our 2012–13 workforce representation percentages to reflect an error discovered in the calculation.
7 We have restated our 2012–13 retention percentage to remove a number of non-audit professionals inadvertently included in last year’s calculation.
8 Target established in 2013–14 as part of the Office’s 2014–16 sustainable development strategy.
Appendix B—Renewed Performance Measures (2015–16 Report on Plans and Priorities)
Legislative auditing activities: strategic objectives, indicators, and targets
Expected results
- Parliament and territorial legislatures are well informed.
- Parliament, territorial legislatures, and federal and territorial organizations are engaged in the audit process.
- Parliament and territorial legislatures hold government to account.
- Our work is relevant to federal and territorial organizations, departments, agencies, and Crown corporations.
- The media and public are well informed.
- Support for our role and work is maintained.
Strategic objectives | Indicators and targets |
---|---|
Be independent, objective, and non-partisan. |
Percentage compliance with professional standards and Office policies for independence: 100% Number of founded complaints and allegations regarding failure to comply with professional standards, legal and regulatory requirements, or the Office’s system of quality control: None |
Report what is working, areas for improvement, and recommendations in a manner that is understandable, timely, fair, and adds value. |
Percentage of users who find that our audits are understandable, fair, and add value: 90%. Percentage of senior managers who find that our audits are understandable, fair, and add value: 80%. Percentage of performance audits that are reviewed by parliamentary committees: 65%. Percentage of audits that meet statutory deadlines, where applicable, or our planned reporting dates:
|
Contribute to the development and adoption of professional standards and best practices. |
Achievement of Professional Standards Plan objectives. For financial audits, percentage of qualifications and “other matters” that are addressed from one report to the next: 100% For performance audits, percentage of issues examined in our follow-up audits for which progress is assessed as satisfactory: 75% For special examinations, percentage of significant deficiencies that are addressed from one examination to the next: 100% |
Build and maintain relationships with parliamentarians and key stakeholders. |
Develop a relationship management plan and related objectives by 1 January 2016. |
Internal perspective: strategic objectives, indicators, and targets
Strategic objectives | Indicators and targets |
---|---|
Be a financially well-managed organization accountable for the use of resources entrusted to it. |
Percentage compliance with financial management and reporting requirements: 100% |
Ensure selection and continuance of audit products likely to have significant impact and value. |
Complete initiatives to improve performance audit planning, value assessment, and value measures in 2015. Complete a report informing Parliament of the ongoing impact and value of our financial audit work: Spring 2016. |
Ensure audit products comply with professional standards and Office policies in an economical manner. |
Percentage of internal practice reviews that find the opinions and conclusions expressed in our audit reports to be appropriate and supported by the evidence: 100% Percentage of internal and external reviews that find our practitioners complied with professional standards: 100% Percentage of internal and external reviews that find our System of Quality Control is suitably designed and operating effectively: 100% Percentage of audits that are completed on budget: 80% |
Ensure effective and efficient support services. |
Percentage of internal service standards met: 100% |
Ensure effective, efficient, and accountable Office governance and management. |
Fully implement new senior audit roles and responsibilities by 1 January 2016. Implement revised governance framework by 1 January 2016. |
Ensure a culture of empowerment. |
Develop an action plan to respond to empowerment survey results in 2015. |
Support continuous improvement. |
Develop indicators in 2015. |
Develop and maintain a skilled, engaged, and bilingual workforce. |
Develop or renew indicators of a skilled, engaged, and bilingual workforce in 2015. |