Report 6—Canada Emergency Response Benefit

At a GlanceReport 6—Canada Emergency Response Benefit

  Why we did this audit

  • This benefit is important because of its significant cost and because of its intent to assist workers affected by the pandemic.
  • A benefit with reduced pre-payment controls requires well-designed post-payment controls to ensure that only eligible applicants received financial support.

  Our findings

  • The organizations considered and analyzed key areas in the initial design and ongoing adjustment of the Canada Emergency Response Benefit (CERB).
  • Despite challenging circumstances, an emergency benefit to support workers who lost income due to COVID‑19 pandemic was designed quickly.
  • Employment and Social Development Canada (ESDC) and Canada Revenue Agency (CRA) took the approach of relying on personal attestations and automated pre-payment controls so that the CERB would be issued quickly to eligible workers who lost income because of the COVID‑19 pandemic.
  • Given the information available to CRA, it could have introduced a control related to suspicious applications at the launch of the benefit.

  Key facts and figures

  • On 18 March 2020, as part of its wide-ranging economic response to the COVID‑19 pandemic, the federal government announced 2 new benefits to provide income support for workers.
  • CERB was intended to help affected workers meet their financial obligations, allow workers to stay home to help stop further spread of the virus, and reduce the disease’s toll on individuals and the health care system.

  Our recommendations

  • Employment and Social Development Canada and the Canada Revenue Agency should finalize and implement their plans for the Canada Emergency Response Benefit post-payment verification work.
  • Employment and Social Development Canada and the Canada Revenue Agency should conduct a formal assessment of the delivery of the Canada Emergency Response Benefit in order to apply the findings to the design and delivery of future government emergency response and recovery benefits.

See full list of recommendations and responses

United Nations’ Sustainable Development Goals logoUnited Nations’ sustainable development goal number 5: Gender Equality

Department of Finance Canada and Employment and Social Development Canada considered gender-based analysis plus to assess how Canadian workers were being supported by the benefit. The departments considered recipient data through different demographic profiles, such as age, occupation type, and gender. The Department of Finance Canada also considered the United Nations’ Sustainable Development Goals and how they were related to the emergency nature of the benefit.

Visit our Sustainable Development page to learn more about sustainable development and the Office of the Auditor General of CanadaOAG.

Related information

Entities
Completion date 11 March 2021
Tabling date 25 March 2021
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